Privacy Policy

At Gift-Hampers.AU, your privacy is important to us. We are committed to handling your personal information responsibly and with care. While you can browse much of our website without sharing personal details, certain features — such as placing an order or submitting an enquiry — require you to provide information that identifies you. Any information you provide is stored securely and used to enhance your overall experience with us.

What We Collect

During your interaction with our website, we may collect details such as:

• Your full name
• Contact details (including phone number)
• Email address
• Delivery address and postcode
• Order-related information necessary for fulfilment

How We Use Your Information

Your information helps us provide a smooth and personalised service. Specifically, we may use it to:

• Process and deliver your orders efficiently
• Improve our products, services, and customer experience
• Occasionally send updates, promotions, or product news that may be of interest (you can opt out at any time)

Protecting Your Information

We do not sell, rent, or trade your personal information. Your details will only be shared where necessary to deliver our services (for example, with delivery providers) or where required by law.

We take security seriously and have implemented appropriate physical, digital, and administrative safeguards to protect your information from unauthorised access, misuse, or disclosure.

Cookies & Website Tracking

Our website may use cookies and similar technologies to collect non-identifiable data such as browsing behaviour, pages visited, time spent on site, and referral sources. This helps us understand how visitors use our website and allows us to improve functionality and user experience.

By continuing to use our website, you consent to the use of cookies. You can manage or disable cookies at any time through your browser settings.

Cookies may also be used to remember items in your shopping cart, including incomplete purchases. This may enable us to send reminders about your cart. Please note that SMS opt-in data and consent are not shared with third parties.

Third-Party Websites

From time to time, our website may include links to external websites. Once you leave our site, we are not responsible for how your information is handled by those websites. We recommend reviewing their privacy policies before providing any personal information.

Your Access & Rights

You have the right to request access to the personal information we hold about you. If you believe any of your details are incorrect, outdated, or incomplete, please contact us and we will promptly update or correct the information.